Good customer service is the foundation of any sound business strategy. If you’re not treating your customers right, you won’t have any customers to treat. Today’s lesson is simple: A little bit goes a long way. It takes (very) little to make a dramatic impact on your customers and clients – a small gesture can [...]
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Upcoming Schedule
- 08/08/11 | Chicago, IL
Midwest HPBA
Social Media 101 - 08/23/11 | Pittsburgh, PA
PRSA Pittsburgh
ROI of Social Media
- 08/08/11 | Chicago, IL
Previous Engagements
- 10/17/10 | New York, NY
Pivot Conference
Gen Y & Social Commerce - 09/16/10 | Tallahassee, FL
FPRA Capital Chapter
Personal Branding & You - 08/13/10 | Chicago, IL
Social Dev Camp Chicago
Bootstrapping 101 - 07/17/10 | Chicago, IL
Interactive Workshop
Online Relationships. Real-Life Benefits. - 07/08/10 | Nashville, TN
Social Media Summer Camp
Reaching Generation Y - 06/01/10 | Chicago, IL
Multiple Solutions Education Series
Marketing Yourself: Creative Job Search Strategies - 04/21/10 | Chicago, IL
SSHBA
Social Media 101: Interactive Workshop - 03/30/10 | Chicago, IL
Social Media Breakfast Chicago
Taking Over the World with Wordpress - 03/24/10 | San Antonio, TX
CPG Symphony IRI Summit
Marketing to Millennials (Panel)
- 10/17/10 | New York, NY
AUDIO/VIDEO